On the phone with Aetna as I'm typing this, at first she said we're all set and now has came back and said two things are approved in network, she not sure what, because the notes don't make sense to her. I'm on hold, she said for sure that our pre-op visit on the 26th is approved at in network rates. She (Aetna rep) is waiting for her call coach to respond. She said a letter was sent out in the mail to us yesterday. David has been sorta helpful, I have the codes if you need them and they are doing the same procedure?
Aetna is back, she is telling me everything is approved!!! I hope!! She said the out patient/ office visit part is for sure approved. She said the surgery part is approved but she wants the notes clarified from the nurse who approved it. They did this really fast! I was told 7-10 days and it wasn't even one day. So I will call back tomorrow to double check everything.