Insurance and eye exams!

[plukids]

We have an appointment for Sylvie to see the pediatric opth. on the 28th. Wow the office was not friendly when I called. They receptionist kept insisting that if Sylvia's eyes were found to be okay, insurance would not pay. She must have told me 5 times to bring money to pay for the visit as this is probably not medically indicated. I finally said...."The neurosurgeon recommended us to have an eye exam. My daughter had half her skull removed. If that is not a medical condition what is?" She still persists that I will need to pay upfront if Sylvie's eyes are fine. I would not even consider going there except for I have so many referrals to this physician. Has anyone else had this issue? I need to call my insurance company on Monday! UGHHHHHHHH!:pullhair

[verdon2]

:mad: Well HELLO!!! Lisa they need they're money!!! I can't believe people are so unkind and uncaring, especially when it comes to kids!!:banghead Like an office like that doesn't get enough money to pay the bills!!! Good luck, remember when it comes to money most people have no sympathy!!!:no

[Rhonda O]

That is horrible!! We didn't have any problems. Zachary had an eye exam last year and his eyes were fine. The insurance payed everything but like $10. Hopefully the doctor is a lot nicer than the receptionist.

[Katie]

That is so rude! Have you tried to call the insurance company to find out if this is true, and to report her attitude? I'm sorry she gave you such a hard time :hugg

[plukids]

Thanks guys! I'm going to call my insurance tomorrow! Hopefully I will find good coverage. We usually do have good coverage. I know we have a vision plan but this doctor's office said they do not accept vision plans. They only do medical insurance. FRUSTRATING!:ugh